All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation
    • Applications
    Operational
    Portal
    97.52 % uptime
    Point Of Sale (POS)
    98.77 % uptime
    Self Checkout (SCO)
    98.77 % uptime
    Kiosk (KSK)
    98.77 % uptime
    Table, Order & Pay (TOP)
    98.77 % uptime
    Pop-up, Order & Pay (POP)
    98.77 % uptime
    Simple POS
    98.77 % uptime
    Donated Stock (BHF)
    98.77 % uptime
    Public API
    Operational
    Public API Availability
    98.77 % uptime
    Platform Services
    Operational
    Elastic Search
    98.77 % uptime
    Vault
    98.77 % uptime
    Rabbit
    98.77 % uptime
    No SQL
    98.77 % uptime
    SQL Server
    98.77 % uptime
    External Communications
    98.77 % uptime
    Third Party Services
    Operational
    Digital VAT (UK)
    98.77 % uptime
    Checkout
    98.77 % uptime
    Donated Stock
    98.77 % uptime
    Clean Cash
    98.77 % uptime
    Shopify
    98.77 % uptime
    OB Pay
    98.77 % uptime
    Data Centres
    Operational
    Edinburgh (EDI)
    98.77 % uptime
    Manchester (MAN)
    98.77 % uptime

    All times shown are local to your browser regional settings.

    Recent notices

    September 29, 2022

    Login issue detected (Portal).
    • Resolved
      September 29, 2022 at 1:34 AM

      The issue is now resolved.

    • Resolved
      September 29, 2022 at 1:33 AM

      The issue is now resolved.

    • Investigating
      September 29, 2022 at 1:31 AM

      We have found an issue that is impacting access to the platform, which we are currently investigating.

    Login issue detected (Portal).
    • Resolved
      September 29, 2022 at 1:29 AM

      The issue is now resolved.

    • Investigating
      September 29, 2022 at 1:26 AM

      We have found an issue that is impacting access to the platform, which we are currently investigating.

    September 28, 2022

    Essential maintenance
    • Completed
      September 28, 2022 at 8:48 PM

      Maintenance has completed successfully.

    • In progress
      September 28, 2022 at 8:00 PM

      Maintenance is now in progress.

    • Planned
      September 28, 2022 at 8:00 PM

      Essential maintenance is planned for this time. Brief Application disruption is expected.

    September 27, 2022

    September 26, 2022

    Essential maintenance
    • Planned
      September 26, 2022 at 8:00 PM

      Essential maintenance is planned for this time. Brief Application disruption is expected.

    • Completed
      September 26, 2022 at 4:56 PM

      Maintenance has been postponed.

    September 25, 2022

    September 24, 2022

    September 23, 2022

    Show notice history