All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

Next Production Release: evening of 10th August 2021


  • Portal
  • Documentation
  • Planned Release Dates
    • Infrastructure Upgrade
    • Planned
      August 4, 2021 at 8:00 PM

      The infrastructure team will be performing an upgrade to the networking part of our infrastructure.

      Downtime is not anticipated, but brief interruptions to certain functions may be present as certain services restart which may manifest in errors in the UI and API. These should be brief lasting only moments.

      Imagine apps will not be part of the upgrade, and data storage is unaffected.

    Applications

    Portal
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Point Of Sale (POS)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Self Checkout (SCO)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Kiosk (KSK)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Table, Order & Pay (TOP)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Pop-up, Order & Pay (POP)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today

    Public API

    Public API Availability
    100 % uptime
    90 days ago54 days ago38 days ago
    Today

    Platform Services

    Elastic Search
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Vault
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Rabbit
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    No SQL
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    SQL Server
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    External Communications
    100 % uptime
    90 days ago54 days ago38 days ago
    Today

    Third Party Services

    Digital VAT (UK)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Checkout
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Donated Stock
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Clean Cash
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Shopify
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    OB Pay
    100 % uptime
    90 days ago54 days ago38 days ago
    Today

    Data Centres

    Edinburgh (EDI)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today
    Manchester (MAN)
    100 % uptime
    90 days ago54 days ago38 days ago
    Today

    Previous incidents

    No incidents reported for the past 7 days.