K3 Imagine - Hosted Infrastructure SQL Service Disruption – Incident details

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    • Hosted Infrastructure SQL Service Disruption

    Resolved
    Minor outage
    Started almost 3 years agoLasted 3 minutes

    Affected

    Applications

    Minor outage from 11:18 PM to 11:21 PM

    Point Of Sale (POS)

    Minor outage from 11:18 PM to 11:21 PM

    Simple POS

    Minor outage from 11:18 PM to 11:21 PM

    Platform Services

    Minor outage from 11:18 PM to 11:21 PM

    Vault

    Minor outage from 11:18 PM to 11:21 PM

    Rabbit

    Minor outage from 11:18 PM to 11:21 PM

    Updates
    • Resolved
      Resolved

      The incident was resolved after 3 minutes.

    • Investigating
      Investigating

      We are currently investigating an incident that caused the hosted infrastructure SQL service to become unavailable between 23:18 and 23:21. As a result access to the Imagine services detailed in the incident was also interrupted.