K3 Imagine - Application functionality impacted. – Incident details

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  • Portal
  • Documentation

    • Application functionality impacted.

    Resolved
    Minor outage
    Started about 2 years agoLasted 1 day

    Affected

    Applications

    Minor outage from 7:22 AM to 12:58 PM

    Portal

    Minor outage from 7:22 AM to 12:58 PM

    Point Of Sale (POS)

    Minor outage from 7:22 AM to 12:58 PM

    Self Checkout (SCO)

    Minor outage from 7:22 AM to 12:58 PM

    Kiosk (KSK)

    Minor outage from 7:22 AM to 12:58 PM

    Table, Order & Pay (TOP)

    Minor outage from 7:22 AM to 12:58 PM

    Updates
    • Resolved
      Resolved

      No further problems have been encountered during the monitoring period.

    • Monitoring
      Monitoring

      We have addressed the issue and are currently monitoring the application closely.

    • Identified
      Identified

      We have identified the cause of the issue and are working on implementing a fix.

    • Investigating
      Investigating

      We are currently investigating an incident intermittently impacting application functionality.