K3 Imagine - Imagine Tenant SQL migration – Maintenance details

All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation
  • Imagine Tenant SQL migration

    Completed
    Scheduled for August 29, 2023 at 8:00 PM – 10:55 PM

    Affects

    Applications

    Under maintenance from 8:00 PM to 10:55 PM

    Portal

    Under maintenance from 8:00 PM to 10:55 PM

    Point Of Sale (POS)

    Under maintenance from 8:00 PM to 10:55 PM

    Self Checkout (SCO)

    Under maintenance from 8:00 PM to 10:55 PM

    Kiosk (KSK)

    Under maintenance from 8:00 PM to 10:55 PM

    Table, Order & Pay (TOP)

    Under maintenance from 8:00 PM to 10:55 PM

    Updates
    • Completed
      August 29, 2023 at 10:55 PM
      Completed
      August 29, 2023 at 10:55 PM

      Maintenance has completed successfully.

    • In progress
      August 29, 2023 at 8:00 PM
      In progress
      August 29, 2023 at 8:00 PM

      Maintenance is now in progress

    • Update
      August 29, 2023 at 8:00 PM
      Planned
      August 29, 2023 at 8:00 PM

      Apologies for the incorrect time on the email. Maintenance is scheduled as per description on 22nd August from 9 pm until 12 am.

    • Update
      August 22, 2023 at 8:00 PM
      Planned
      August 22, 2023 at 8:00 PM

      We will perform essential maintenance starting at 21:00 (GMT +1) on Tuesday 22 August 2023. During the maintenance window, our services will be temporarily unavailable as we migrate our tenant SQL databases to a high-availability server. We understand the importance of uninterrupted service and are working diligently to minimize downtime as much as possible.

    • Planned
      August 22, 2023 at 2:36 PM
      Planned
      August 22, 2023 at 2:36 PM

      Maintenance has been postponed until Tuesday 29th August at 9:00 PM (GMT +1)