All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation
    • Applications
    Operational
    Portal
    99.99 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Point Of Sale (POS)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Self Checkout (SCO)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Kiosk (KSK)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Table, Order & Pay (TOP)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Pop-up, Order & Pay (POP)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Simple POS
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Donated Stock (BHF)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Public API
    Operational
    Public API Availability
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Platform Services
    Operational
    Elastic Search
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Vault
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Rabbit
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    No SQL
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    SQL Server
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    External Communications
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Third Party Services
    Operational
    Digital VAT (UK)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Checkout
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Donated Stock
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Clean Cash
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Shopify
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    OB Pay
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Data Centres
    Operational
    Edinburgh (EDI)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022
    Manchester (MAN)
    100 % uptime
    Oct 2022
    Nov 2022
    Dec 2022

    Notice history

    Dec 2022

    Infrastructure Maintenance
    Scheduled for December 06, 2022 at 10:30 PM – December 07, 2022 at 4:30 AM 6 hours
    • Planned
      December 06, 2022 at 10:30 PM

      Maintenance is expected to take place on our storage infrastructure at this time. No downtime is expected.

    Nov 2022

    No notices reported this month

    Oct 2022

    Login issue detected (Portal).
    • Resolved
      October 08, 2022 at 11:53 AM

      The issue is now resolved.

    • Investigating
      October 08, 2022 at 11:39 AM

      We have found an issue that is impacting access to the platform, which we are currently investigating.

    Oct 2022 to Dec 2022