All systems operational

For the latest news on whats been released into our Products, please visit the Release Notes.

Next Production Release: evening of 15th June 2021

  • Portal
  • Documentation
  • Planned Release Dates
  • [Resolved] Connectivity Issues

    Started on March 26, 2021 at 8:13 PM. Resolved after about 1 hour


    Point Of Sale (POS)
    Kiosk (KSK)
    Table, Order & Pay (TOP)
    Pop-up, Order & Pay (POP)
    Donated Stock
    Clean Cash
    Elastic Search
    No SQL
    SQL Server
    OB Pay
    External Communications
    Manchester (MAN)
    • Investigating
      March 26, 2021 at 8:13 PM

      We are currently investigating this incident.

    • Resolved
      March 26, 2021 at 9:17 PM

      The cause has been identified and was resolved at 21:15.

      Access to the Manchester datacenter was interrupted. The load balancer plane did not respond to the failover as it is designed to, which has caused the extended disruption to service that was seen this evening.

      We will continue to monitor.