For the latest news on whats been released into our Products, please visit the Release Notes.

Next Production Release: evening of 25th January 2022


  • Portal
  • Documentation
  • Planned Release Dates
  • Status page is incorrectly displaying the state of services as Degraded Performance

    Scheduled for September 21, 2021 at 1:24 PM. Completed.

    Affects

    Applications
    Portal
    Applications
    Point Of Sale (POS)
    Applications
    Self Checkout (SCO)
    Applications
    Kiosk (KSK)
    Applications
    Table, Order & Pay (TOP)
    Applications
    Pop-up, Order & Pay (POP)
    Public API
    Public API Availability
    Third Party Services
    Digital VAT (UK)
    Third Party Services
    Donated Stock
    Third Party Services
    Checkout
    Third Party Services
    Clean Cash
    Third Party Services
    Shopify
    Platform Services
    Elastic Search
    Platform Services
    Vault
    Platform Services
    Rabbit
    Platform Services
    No SQL
    Platform Services
    SQL Server
    Third Party Services
    OB Pay
    Platform Services
    External Communications
    Data Centres
    Edinburgh (EDI)
    Data Centres
    Manchester (MAN)
    Applications
    Simple POS
    • Planned
      September 21, 2021 at 1:24 PM

      There is currently a problem with the status page.

      All components are currently operating as normal but are showing as Degraded Performance on the status page.

      We are working with the vendor to resolve this.

    • In progress
      September 21, 2021 at 1:28 PM

      Maintenance is now in progress.

    • In progress
      September 21, 2021 at 2:05 PM

      The cause has been identified. Currently working on a fix.

    • Completed
      September 21, 2021 at 2:51 PM

      Resolved.