K3 Imagine - Notice history

All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation
    • Applications
    Operational

    Portal - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.23%Jul · 99.80%

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    May 2024
    Jun 2024
    Jul 2024

    Point Of Sale (POS) - Operational

    98% - uptime
    May 2024 · 99.98%Jun · 95.03%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Self Checkout (SCO) - Operational

    100% - uptime
    May 2024 · 99.69%Jun · 99.25%Jul · 99.76%

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    May 2024
    Jun 2024
    Jul 2024

    Kiosk (KSK) - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.51%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Table, Order & Pay (TOP) - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.50%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Pop-up, Order & Pay (POP) - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.51%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Simple POS - Operational

    100% - uptime
    May 2024 · 99.97%Jun · 99.47%Jul · 99.99%

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    May 2024
    Jun 2024
    Jul 2024

    Donated Stock (BHF) - Operational

    100% - uptime
    May 2024 · 99.69%Jun · 99.27%Jul · 99.77%

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    May 2024
    Jun 2024
    Jul 2024
    Public API
    Operational

    Public API Availability - Operational

    100% - uptime
    May 2024 · 99.98%Jun · 99.51%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024
    Platform Services
    Operational

    Elastic Search - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.43%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Vault - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.08%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Rabbit - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    No SQL - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.98%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    SQL Server - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.08%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    External Communications - Operational

    100% - uptime
    May 2024 · 99.96%Jun · 99.19%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024
    Third Party Services
    Operational

    Digital VAT (UK) - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.51%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Checkout - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.51%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Donated Stock - Operational

    98% - uptime
    May 2024 · 100.0%Jun · 93.46%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Shopify - Operational

    100% - uptime
    May 2024 · 99.99%Jun · 99.50%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    OB Pay - Operational

    100% - uptime
    May 2024 · 100.0%Jun · 99.43%Jul · 100.0%

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    May 2024
    Jun 2024
    Jul 2024

    Notice history

    Jul 2024

    Making Tax Digital
    • Completed
      July 15, 2024 at 9:30 AM
      Completed
      July 15, 2024 at 9:30 AM
      Maintenance has completed successfully
    • In progress
      July 15, 2024 at 8:30 AM
      In progress
      July 15, 2024 at 8:30 AM
      Maintenance is now in progress
    • Planned
      July 15, 2024 at 8:30 AM
      Planned
      July 15, 2024 at 8:30 AM

      We are planning an update to the Making Tax Digital service. During this update, the affected tenants will be unable to log in for approximately 60 minutes. We apologize for any inconvenience this may cause and appreciate your understanding.

    Jun 2024

    Unable to login to Imagine
    • Monitoring
      Monitoring

      Our service provider has implemented a fix and we are monitoring the situation. However access should now be restored.

    • Identified
      Update

      We are continuing to work on this issue with our service provider

    • Identified
      Update
      We are continuing to work on a fix for this incident.
    • Identified
      Identified

      We have identified an issue logging into Imagine and we are working on a fix for this incident.

    May 2024

    No notices reported this month

    May 2024 to Jul 2024

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