All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation
  • Completed
    Platform Maintenance

    Status
    Resolved after about 1 hour
    Started
    August 08, 2022 at 9:00 PM
    Completed
    August 08, 2022 at 9:54 PM
    Affects
    Portal
    Applications
    Point Of Sale (POS)
    Self Checkout (SCO)
    Kiosk (KSK)
    Table, Order & Pay (TOP)
    Pop-up, Order & Pay (POP)
    Simple POS
    Donated Stock (BHF)
    Public API
    Public API Availability
    Third Party Services
    Digital VAT (UK)
    Donated Stock
    Checkout
    Shopify
    OB Pay
    Platform Services
    Elastic Search
    Vault
    Rabbit
    No SQL
    SQL Server
    External Communications
    • Completed
      August 08, 2022 at 9:53 PM
      Completed
      August 08, 2022 at 9:53 PM

      Maintenance on internal servers have now been completed and all tests ran successfully. Maintenance has completed successfully.

    • Update
      August 08, 2022 at 9:39 PM
      In progress
      August 08, 2022 at 9:39 PM

      Certificate uploaded to Cloudflare, and work on Manchester firewalls complete. Further work on internal servers progressing.

    • Update
      August 08, 2022 at 9:05 PM
      In progress
      August 08, 2022 at 9:05 PM

      Edinburgh firewalls updated, Manchester firewalls now under maintenance.

    • Update
      August 08, 2022 at 9:02 PM
      In progress
      August 08, 2022 at 9:02 PM

      Maintenance is now in progress. Initial work will be underway on the Edinburgh firewalls.

    • In progress
      August 08, 2022 at 9:00 PM
      In progress
      August 08, 2022 at 9:00 PM

      Maintenance is now in progress

    • Planned
      August 08, 2022 at 9:00 PM
      Planned
      August 08, 2022 at 9:00 PM

      Essential maintenance is planned for this time. Brief connectivity disruption is expected.