All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation

    • Portal

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime
    Applications
    Operational

    Point Of Sale (POS)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Self Checkout (SCO)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Kiosk (KSK)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Table, Order & Pay (TOP)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Pop-up, Order & Pay (POP)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Simple POS

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Donated Stock (BHF)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime
    Public API
    Operational

    Public API Availability

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime
    Platform Services
    Operational

    Elastic Search

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Vault

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Rabbit

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    No SQL

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    SQL Server

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    External Communications

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime
    Third Party Services
    Operational

    Digital VAT (UK)

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Checkout

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Donated Stock

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Shopify

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    OB Pay

    100.0% uptime
    Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%
    Feb 2023100.0% uptime
    Mar 2023100.0% uptime
    Apr 2023100.0% uptime

    Notice history

    Apr 2023

    Infrastructure Maintenance
    • Update
      April 26, 2023 at 11:00 PM
      Completed
      April 26, 2023 at 11:00 PM

      Maintenance has completed successfully.

    • Completed
      April 26, 2023 at 11:00 PM
      Completed
      April 26, 2023 at 11:00 PM

      Maintenance has completed successfully

    • In progress
      April 26, 2023 at 9:00 PM
      In progress
      April 26, 2023 at 9:00 PM

      Maintenance is now in progress

    • Planned
      April 26, 2023 at 9:00 PM
      Planned
      April 26, 2023 at 9:00 PM

      We are planning for a scheduled maintenance during that time. No downtime is expected.

    Mar 2023

    No notices reported this month

    Feb 2023

    Platform Maintenance
    • Completed
      February 09, 2023 at 10:56 PM
      Completed
      February 09, 2023 at 10:56 PM

      Maintenance has completed successfully.

    • In progress
      February 09, 2023 at 10:00 PM
      In progress
      February 09, 2023 at 10:00 PM

      Maintenance is now in progress

    • Planned
      February 09, 2023 at 10:00 PM
      Planned
      February 09, 2023 at 10:00 PM

      Essential maintenance is planned for this time. Brief connectivity disruption is expected.

    Feb 2023 to Apr 2023