All systems operational


For the latest news on whats been released into our Products, please visit the Release Notes.

  • Portal
  • Documentation
    • Applications
    Operational

    Portal

    99.57 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Point Of Sale (POS)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Self Checkout (SCO)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Kiosk (KSK)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Table, Order & Pay (TOP)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Pop-up, Order & Pay (POP)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Simple POS

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Donated Stock (BHF)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022
    Public API
    Operational

    Public API Availability

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022
    Platform Services
    Operational

    Elastic Search

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Vault

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Rabbit

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    No SQL

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    SQL Server

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    External Communications

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022
    Third Party Services
    Operational

    Digital VAT (UK)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Checkout

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Donated Stock

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Clean Cash

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Shopify

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    OB Pay

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022
    Data Centres
    Operational

    Edinburgh (EDI)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Manchester (MAN)

    99.59 % uptime
    Sep 2022
    Oct 2022
    Nov 2022

    Notice history

    Nov 2022

    No notices reported this month

    Oct 2022

    Login issue detected (Portal).
    • Resolved
      October 08, 2022 at 11:53 AM

      The issue is now resolved.

    • Investigating
      October 08, 2022 at 11:39 AM

      We have found an issue that is impacting access to the platform, which we are currently investigating.

    Sep 2022

    Login issue detected (Portal).
    • Resolved
      September 29, 2022 at 1:34 AM

      The issue is now resolved.

    • Resolved
      September 29, 2022 at 1:33 AM

      The issue is now resolved.

    • Investigating
      September 29, 2022 at 1:31 AM

      We have found an issue that is impacting access to the platform, which we are currently investigating.

    Login issue detected (Portal).
    • Resolved
      September 29, 2022 at 1:29 AM

      The issue is now resolved.

    • Investigating
      September 29, 2022 at 1:26 AM

      We have found an issue that is impacting access to the platform, which we are currently investigating.

    Essential maintenance
    • Completed
      September 28, 2022 at 8:48 PM

      Maintenance has completed successfully.

    • In progress
      September 28, 2022 at 8:00 PM

      Maintenance is now in progress.

    • Planned
      September 28, 2022 at 8:00 PM

      Essential maintenance is planned for this time. Brief Application disruption is expected.

    Essential maintenance
    • Planned
      September 26, 2022 at 8:00 PM

      Essential maintenance is planned for this time. Brief Application disruption is expected.

    • Completed
      September 26, 2022 at 4:56 PM

      Maintenance has been postponed.

    Sep 2022 to Nov 2022